As we prepare to welcome the Year of the Dragon, we want to take a moment to share some important information regarding our upcoming China New Year holiday break from January 29th to February 16th, 2024.
Celebrating Chinese New Year: A Time for Reflection and Rejuvenation
At MobSpares, we recognize the significance of the Chinese New Year, a time when families come together, and communities celebrate the rich tapestry of traditions. In alignment with this cultural festivity, our China warehouse and office will observe a brief hiatus during the period mentioned above.
Order Processing During the Holiday Period
Orders placed on our platform during the Chinese New Year holiday will be processed with care and dedication upon our return. We want to assure our valued customers that every order will be handled in the sequence it was received, ensuring fairness and efficiency in our processing system.
Exclusive Impact on China Warehouse and Office
It's important to note that only our China warehouse and office will be affected during this time. The rest of our global operations will continue seamlessly, allowing us to fulfill orders from alternative locations without interruptions.
Your Understanding Matters
We understand that timely order fulfillment is crucial for our customers, and we appreciate your understanding and patience during this festive season. Should you have any urgent inquiries or require assistance, our customer support team will be available to help navigate any concerns you may have.
Planning Ahead for a Seamless Experience
For those with time-sensitive orders, we recommend reaching out to our customer support team before placing your order. They will be more than happy to explore alternative shipping options from our non-affected warehouses to ensure your needs are met.
In Conclusion: A Festive Pause for Renewal
As we temporarily pause our operations in China to celebrate the Chinese New Year, we want to express our gratitude for your continued support. We look forward to resuming regular operations promptly, re-energized and ready to provide you with exceptional service.
Wishing you a joyous and prosperous Year of the Dragon!
Warm regards,
MobSpares Team